FAQ
Quick answers about shipping, pricing, and support.
Do you ship across the United States?
Yes. Sonic Vault LLC ships musical instruments nationwide from Asbury Park, NJ.
Why are prices lower than typical market rates?
We keep Sonic Vault pricing about 15 to 20 percent below typical market rates while still inspecting and setting up each instrument.
What is your return window?
Eligible unused items can be returned within 7 days for a refund. Contact support before shipping anything back.
Can I request a custom quote?
Absolutely. Call (803) 801-7307 or use the contact form for school, studio, and multi-instrument quotes.